Property management software for managing agents in Kenya
You are holding other people's money.
That's the entire job, and it's the thing every property management system in this market treats as an afterthought. A landlord asking where their March rent went deserves an answer with dates on it — not a figure somebody recalculated this morning and hopes is right.
Landlord logins
The call you stop receiving
Every landlord you manage for can open their own statement, for any period, whenever they want it. Their units, their arrears, their repairs — read-only, and only theirs.
The commercial effect isn't the time saved. It's that a landlord who can check for themselves stops wondering. Trust that doesn't depend on your responsiveness is trust that survives a bad week.
And the boundary is real: a landlord with one flat in a block you manage sees that flat, not the block. Enforced by the database on every query, not by a screen that could be written wrongly.
What running an agency actually involves
Built around the parts nobody demos
Demos show you a dashboard. The work is the six things below, and they're where a system either holds up or quietly costs you a client.
Client money stays client money
Every shilling you hold is attributed to the landlord it belongs to. Your own rental income sits in the same book and cannot mix into that balance — the agreement itself records which it is.
Commission computed, not typed
The fee falls out of the agreement rather than a spreadsheet. It is charged on rent excluding VAT, and the VAT on it is held as a liability from the moment it is charged rather than counted as income.
M-Pesa matched, not retyped
Payments arrive from Daraja with their transaction code attached and clear the charges they were meant for. What doesn't match is a short queue you work through.
Staff scoped to their buildings
A caretaker or junior clerk sees only the properties they're assigned. Enforced at the database, so it holds even where a screen is careless.
Arrears you can actually chase
Who owes what, how long it's been, against which unit — derived from the entries rather than kept in a parallel list that drifts. If it goes as far as a tribunal, that history is the evidence.
Maintenance requests on the record
Raised, assigned, costed, closed — attached to the unit, so the repair history is part of the property's record rather than a WhatsApp thread.
Whether a tribunal is even the right one depends on the tenancy. Controlled tenancies and the Business Premises Rent Tribunal →
The awkward question
What happens when a landlord leaves you?
They get a complete statement and their full history, in a form their next agent can load. That's deliberate — and it's exactly what a landlord moving to you should be asking their current agent for.
Nothing is deleted when an agreement ends. Their view simply stops at the date it stopped.
Ask an incumbent system for this and watch what happens. That's the pitch.
Winning an instruction from another agent has its own hazards. Read the takeover guide →
Next step
Bring one building and see how it lands
You don't have to move the whole portfolio to find out whether this works. One property, one month, your real tenants, your real arrears.